Invoice automation workflow
A document-handling workflow that separates extraction from trust: OCR and AI parsing are followed by validation, duplicate prevention, and structured handoff.
Automation operations
I approach automation as the last step in a reasoning chain: understand the data, map the handoff, define the review point, then automate the repetitive parts. The goal is not to remove judgment; it is to protect it from avoidable manual friction.
Representative work
A document-handling workflow that separates extraction from trust: OCR and AI parsing are followed by validation, duplicate prevention, and structured handoff.
A conversational pattern for routing and response generation. The transferable healthcare pattern is intake, classification, escalation, owner notification, and traceable follow-up.
A support-flow experiment for WhatsApp where automation only makes sense if intake, CRM handoff, follow-up status, and escalation ownership remain visible.
A request-intake workflow that turns loose form submissions into tracked records, alerts, and cleaner ownership, the same pattern needed for clinic inquiries and referral follow-up.
A monitoring pattern for reducing repeated manual checks while preserving clear confirmation and notification points, useful for any operation where status must be verified before handoff.
The broader automation collection, useful as proof that the same design pattern can be applied across documents, messages, payments, notifications, and clinic operations.